Refund policy

90-day first-order guarantee

Eligible first purchases may be returned within 90 days of delivery. Contact us before returning an item so we can provide instructions. Products must include all supplied parts. Consumable products must be substantially unused unless faulty. Return postage may be deducted unless the item is faulty or incorrect.

Damaged or incorrect orders

Contact us promptly with your order number and clear photos so we can put things right. Nothing in this policy limits rights that cannot legally be excluded.

Preview policy: review with qualified counsel before launch.